How are things going? 

We‘ve finished laying the pipes for the underfloor heatingand we’ve laid the tiles in the bathroom, so we can nowinstall the fittings. 

All the fittings and the taps arrived yesterday, but weneed to check that everything is in order. 

Shall we all go and have a look at house B? 

I’ll just go and see that we have everything we need toinstall the fittings. 

I really like this entrance. Yes.

I think they’ve made a good job of the house so far.What do you think? I agree.

The standard of workmanship is very high. 

I’ve checked and the syphons are missing. That’s strange.

I’ll go and check the invoice and thencontact the supplier.

Can you see if there are any otherproblems? Sure. 

I’ve just called the supplier.

The secretary has gone tocheck what has happened and said that she will call backin 5 minutes.

The syphons were in the invoice, but theydidn’t deliver them. 

When she calls back, can you tell her that one of thebidets is chipped? It’s a hanging bidet.

They’ll have toreplace it. 

What’s the model number? 

Which invoice is it on? 

That invoice there.

Number 49685, I think, dated 12/12/11. 

Yes, here it is.

The model is Blumarine 924.

I’ll go backto the house and see if there are any other problems. 

I’ll come when the secretary has called back. 

Any luck? 

The secretary apologised for any inconvenience and saidthe syphons will be here in 2 days at the latest. 

What about the bidet? 

She said she has to look in the warehouse.

She doesn’tknow if they have that model.

She said she’ll call meback. 

Again!

Why can’t suppliers check everything before theydeliver?

What a waste of time and money! 

So they’ve found us a bidet and it will arrive with thesyphons on Friday at the latest. 

Will this delay progress? No.

We can install all the other fittings first and then on Friday the syphons and the bidet. 

So does that mean we can stay on schedule? 

Yes, if the bidet and syphons arrive on Friday.

If they don’t, it’s a problem because next week I’m busy everyday and I can’t come. 

The secretary told me they will definitely be here on Friday.

Can you call me on Friday when you’ve finishedeverything?

I need to call the electrician.

He wants tocome on Monday to finish the electrical system. 

OK.

I’ll start installing the shower tray and enclosure now.

Then I’ll do the bath-tub. 

Great.

I’ll speak to you on Friday. Bye. Bye.